You are here

eJuror Frequently Asked Questions


Who can use the eJuror system?

Any prospective juror who receives a questionnaire or summons can complete their questionnaire or summons online, unless the recipient’s last name is less than 3 letters or the recipient is under the age of 18. If you are unable to complete online due to these system limitations, please complete the paper form and submit it to the Court within 10 days of receipt of the questionnaire or 5 days of receipt of the summons.

What information do I need to complete my questionnaire or summons online?

You will need the nine digit participant number above your name on the questionnaire, the first three letters of your last name and your birth date to login to the system and complete the form.

If I complete my questionnaire or summons online, do I submit the paper form to the court?

No. If you have completed and submitted your form through eJuror, please do not send the paper form back to the Court. Prior to submitting your completed questionnaire/summons, you can print the information if you would like a copy for your records.

Why did the system lock me out?

The system is designed to allow 3 logins, but after failure to gain access on the third attempt, the system will lock you out. You must completely log out of e Juror, give it a few minutes, and try again. The system only allows 20 minutes to complete the questionnaire/summons, and if it goes beyond that time, you will have to start again.

I received a summons. Why did the system lock me out after I changed my name or address?

The system locks you out when you change your name/address. Please allow 24-48 hours for Jury Administration to review your proposed change. Once approved by Administration, you will have access to eJuror again.

What if I make a mistake and need to change an answer?

Once the form is completed, PRIOR to submission, you will have the opportunity to edit your answers. Prior to submission you can print out your answers for your records. ONCE YOU SUBMIT THE FORM TO THE COURT, ANSWERS CANNOT BE CHANGED.

I received a summons. Where is the excuse/postponement link?

An excuse or postponement is needed only in the case of a summons.  Once you are logged into eJuror, the link appears on the left hand side. When you click on the link, a box or new page opens up where you may type in your hardship. [In rare circumstances, the link does not appear on the left side. If this happens to you, call Jury Administration for further guidance.]

I received a new summons. I was deferred from a prior date. When I logged onto eJuror, why didn’t it ask me the same questions as last time?

If you responded to a prior summons via eJuror, the system will not ask the questions again when you respond to the new summons.  Log on and verify that your name and address are correct and you are done.

What if I need to submit additional information?

If you need to send additional information, you can send it to the Court location address that is listed on your form or fax it to 340-775-8076 (St. Thomas Location) or 340-712-7180 (St. Croix Location) to the attention of the Jury Division.

I logged in and can't find the Physician’s Statement. Where is the physician's form?

In order to access the Physician’s Statement, you must have answered YES to question 19 for physical/mental infirmity; otherwise, you will not be able to access the form. If you have a physical/mental infirmity and have already submitted your eJuror form, you must mail a doctor's note to your Jury Clerk.

Who do I contact if I am having problems with eJuror?

  Jury Staff            Kimberley Willett            Julia Charles
             Division of St. Thomas and St. John            Division of St. Croix
             340-774-0640            340-718-1130

How do I check to find out whether or not the court has received my completed questionnaire through eJuror?

You will NOT be notified by the Court that your questionnaire has been received, other than the confirmation that is received when you submit the form. If you are qualified, you may receive a summons in the future with a date for jury service. You WILL NOT receive any response from the Court if you have been disqualified, excused or exempt from serving.

My name and that of my mother/daughter/father/son is the same. How can I verify the correct recipient?

On eJuror, input the participant number, the first three letters of your last name (excluding hyphens, apostrophes, spaces, etc) and your date of birth. If you are returning a paper copy, please contact the Jury Clerk to verify the correct recipient.